min-myinnersoul

Infosys was , is , and will be a great company. Unarguably. But even great organisations suffer from malaise. Surprisingly, Infosys suffers from the malaise that you would not normally attribute to it - the Lala problem. Yes, I know, I am throwing mud at a great company, but you have to expect it if you lose 20% of your market value in one day. Wait a minute. Isn't Infosys one of the most professional of companies ? A company that sets the standard for corporate governance. The company that raised the bar on ethical business. The company with the middle class values ? All true. But Infosys suffers from the same problem that family run companies have - the company is handed down from one  "family" man to another. Only in Infosys' case, the "family" is not blood related, but the group of founders who set up Infosys. The peerless Narayana Murthy established it. The relentless Nandan Nilekani drove it to the status of a world leader. Kris Gopalakrishnan then too...

I freely admit to not having a clue about what a "doofus" was, until today, if you will pardon the pun. For, apparently, a doofus is a guy who doesn't have a clue. My vocabulary has since improved by one, thanks to Carol Bartz, the ousted CEO of Yahoo  who called her Board which ousted her, a bunch of doofuses. Everything about the Yahoo saga stinks. Carol Bartz was fired by her Chairman over the phone. It has brought into question again how firings are done. Not just firing a CEO, but firing any employee. Firing by phone or by email must surely rank as one of the worst blunders you can make in a company. Topped only by having a security guard present and showing the employee to the door. Employees deserve to be told in person that they are fired and also told the reason why they are fired. The reason may have nothing to do with their performance - we are making losses and have to cut costs and you got the short end of the straw, is perfectly acceptable if that is the hon...

On June 16th, IBM turned 100. Yes, 100 years old. That is a colossal achievement by any standards. As with living beings, so with corporations - the primary motive, and a great achievement,  is survival. Time to bring out the cake and sing Happy Birthday. The company started life in 1911 as Computing Tabulating Recording Corporation, formed by a merger of three small companies. A decade or so later it changed its name to a more catchy International Business Machines, the name by which it is still known. And over the decades it has weathered many a storm, made many a significant achievement and today, even at a ripe old age, is strong, robust and dancing. That is has done so in the field of information technology, where the pace of change is far more rapid than in other sectors, adds a special gloss to the achievement. Look at the inventions it has to its credit. The punch clock to record time, the electric tabulating machine, the ATM, the floppy disk, the hard disk, the magnetic st...

Today's post is a guest post I made in Preeti's blog. Preeti is a famous blogger, writer of two books, artist and a very nice and warm person. She was very kind to invite me to write a piece in her blog and who can resist the ask of a pretty and intelligent lady ! The post is here .

If you would like to comment on some blogs (not mine), or do various other things on the internet, you are required to prove that you are a human being. How do you do that ? By looking at a mangled word and typing the text into a box. Since humans are better at pattern recognition than machines, it is then presumed that you are a human. Though judging by the number of times I get it wrong, I must be at least half machine. Apparently this sort of stuff is called CAPTCHA – Completely automated public Turing test to tell computers and humans apart). Trust somebody to come up with an abbreviation like that. As a digression, you may want to read an old rant of mine against meaningless jargon like this here . Now this set me thinking on various other strange stuff we have to prove in daily life. • I am always amazed at the need for a birth certificate to prove that you have been born. • Ditto death certificate to prove that you are dead. • One of the companies I know requires pensioners to ...

A guest post from my dear blogger friend Adesh . Adesh writes an excellent blog and is a passionate advocate of customer service. Seeing my blog dry up because I'm traveling and not online, he very kindly offered this guest post - a gesture that has truly touched me. Adesh - I really owe you one. Here is his post. There was a statement few days’ back which I got my attention today. Prominent person who has done extremely well in his field made it. However, the statement showed that they are trying to change things and trying to make sure his organization do not lose race to others in this cutthroat competitive world. Statement came from Microsoft Chairman Bill Gates. “It is a competitive business; it’s always been. There’s nothing really new about that. You can list our past competitors and those made for a lot of good news articles that Microsoft was on its last legs. We would not want to deny anyone the opportunity of denying those articles. Again and again and again.” This sta...

One of the provisions of the Indian budget presented a couple of days back is to extend the income tax holiday to IT companies This is an annual ritual. The STPI scheme under which this tax holiday is enjoyed was supposed to expire sometime ago. Every year the industry clamours for its continuance. And the government accedes. The Indian IT industry does not pay the full income tax in India. This is a completely wonky situation. They operate in many countries in the world, most notably in the US. The tax laws are such that they pay taxes in every country they operate in. The only country in the world where they don’t pay is India. Businessmen have no shame when they clamour for sops from the government. Moral and ethical rationale have no place in this argument, it appears. The same businessmen bemoan the fact that the fiscal deficit is huge. Why will it not be huge when everybody wants tax sops. Corporate income tax is the largest source of revenue for the government. And one of the m...